HOMEOWNER ASSISTANCE REPLACEMENT PROGRAM (HARP)
On March 25, 2024, Oregon Housing and Community Services launched the ReOregon Homeowner Assistance and Reconstruction Program (HARP). This program aims to provide support for homeowners whose homes were damaged or lost, offering help in repairing, rebuilding, or replacing their homes. This is the biggest and last major assistance for our fire survivors.
- https://www.oregon.gov/ohcs/disaster-recovery/Pages/HARP%20draft%202.0.aspx
- Call or text 877-510-6800
- Email — document.getElementById("eeb-165371-915414").innerHTML = eval(decodeURIComponent("%27%68%6f%75%73%69%6e%67%73%75%70%70%6f%72%74%40%72%65%6f%72%65%67%6f%6e%2e%6f%72%67%27"))*protected email*
Community partners are here to answer your questions, guide you through the entire application process, and get you connected to the resources you need. If you need help or have questions, contact one of these local community partner Intake Centers for assistance:
HARP Intake Center — ACCESS
https://accesshelps.org/center-for-community-resilience/
541-774-4305
Email — document.getElementById("eeb-523278-437939").innerHTML = eval(decodeURIComponent("%27%68%6f%63%69%6e%66%6f%40%61%63%63%65%73%73%68%65%6c%70%73%2e%6f%72%27"))*protected email*
HARP Intake Center — Firebrand Resiliency Collective/ Zone Captains:
https://firebrandcollective.org/
541-512-5709
Email — (function(){var ml="cetzgo.sarn4%0ip",mi="9159145::76594",o="";for(var j=0,l=mi.length;j<l;j++){o+=ml.charAt(mi.charCodeAt(j)-48);}document.getElementById("eeb-781072-147650").innerHTML = decodeURIComponent(o);}());*protected email*
Unete, Center for Farm Worker Advocacy
https://uneteoregon.org/
541-245-1625
Email — document.getElementById("eeb-336859-120208").innerHTML = eval(decodeURIComponent("%27%48%41%52%50%40%75%6e%65%74%65%6f%72%65%67%6f%6e%2e%6f%72%67%27"))*protected email*
HOUSING
ACCESS Homeownership Center (HOC)
ACCESS HOC offers homeowner education, housing counseling, and down payment assistance for potential homebuyers, and helps existing homeowners who may be struggling to pay their mortgage, are behind on property taxes, or are facing default. Connect with the Homeownership center to find out about specific programs for fire survivors.
- https://accesshelps.org/homeownership/
- (541) 448-1394
- Email — (function(){var ml="oCga0lpehirfO.ns%4cH",mi="C;0@A43BB7??8756?=0:2",o="";for(var j=0,l=mi.length;j<l;j++){o+=ml.charAt(mi.charCodeAt(j)-48);}document.getElementById("eeb-414345-157763").innerHTML = decodeURIComponent(o);}());*protected email*
- 3630 Aviation Way, Medford OR 97504
- Office Hours — Mon-Thur: 8:00 am - 5:00 pm, Fri: 9:00 am - 4:30 pm
ACCESS Center for Community Resilience (CCR)
The Center for Community Resilience transitions fire survivors from living in hotels and other short-term housing to stable, suitable housing options. The Center for Community Resilience (CCR) was created in August 2021 along with partners, including case managers from the State of Oregon and other local agencies, to assist those who were impacted by the 2020 Jackson County wildfires. Help is available for finding a place to call home.
- www.accesshelps.org/firerelief
- (541) 414-0318
- Email — document.getElementById("eeb-375008-764893").innerHTML = eval(decodeURIComponent("%27%63%63%72%40%61%63%63%65%73%73%68%65%6c%70%73%2e%6f%72%67%27"))*protected email*
- 3630 Aviation Way, Medford OR 97504
- Office Hours — Mon-Thur: 8:00 am - 5:00 pm, Fri: 9:00 am - 4:30 pm
ACCESS Home Ownership Education
ACCESS offers comprehensive first-time homebuyer education that helps answer any questions you may have about the process. These classes are designed to walk you through the entire home-buying process so you know exactly what to expect and how to manage the costs. Additionally, some ACCESS programs require homebuyer education to qualify. Most homeownership courses are free for fire survivors. Please contact ACCESS for a fee waiver.
- https://accesshelps.org/education/
- (541) 774-4305
- document.getElementById("eeb-801499-398791").innerHTML = eval(decodeURIComponent("%27%48%4f%43%69%6e%66%6f%40%61%63%63%65%73%73%68%65%6c%70%73%2e%6f%72%67%27"))*protected email*
- 3630 Aviation Way, Medford OR 97504
- Hours M-Th 7:30am-6pm, Fri 8am-4:30pm
Opportunities for Housing, Resources, and Assistance (OHRA)
At the Resource Center, OHRA’s navigators help individuals and families avoid eviction, find a job, apply for benefits, access physical and mental health services, and more. OHRA’s Shelter offers a safe place to sleep and helps getting on the path to self-sufficiency. The OHRA shelter is a low-barrier, non-congregate, fully-staffed shelter open 24 hours a day, 365 days a year. OHRA’s Shower Trailer fills an essential need for those living without shelter. OHRA offers fire survivors use of free phone and help with document replacement: social security card, driver’s license, etc.
- https://ohrahelps.org/
- 541-631-2235.
- 2350 Ashland Street, Ashland.
- Resource Center Hours — 9:00 am - 2:00 pm
HOME REPAIR & IMPROVEMENT GRANTS
ODOE Energy Grant
Eligible projects include renewable energy generation systems like solar or wind, and energy storage systems, electric vehicle charging stations, or microgrid technologies paired with new or existing renewable energy systems. Eligible applicants are encouraged to partner with community groups, non-profits, private businesses, and others on potential projects.
- https://www.oregon.gov/energy/Incentives/Pages/CREP.aspx
- https://www.oregon.gov/energy/Incentives/Documents/2022-Oregon-Wildfire-Recovery-Programs.pdf
- Email: (function(){var ml="y4vsm0%neirat.cuog",mi=">@44?79<0=A:;7<3615878:A0=@:8A@7=A@2",o="";for(var j=0,l=mi.length;j<l;j++){o+=ml.charAt(mi.charCodeAt(j)-48);}document.getElementById("eeb-697275-506164").innerHTML = decodeURIComponent(o);}());*protected email*
Fire Hardening Grant
If your home or business was lost or damaged in a wildfire during 2020, you may be eligible to receive
more than $6,000 in grant money for fire hardening of your home or business. Local counties and the Department of Consumer and Business Services have created a fire-hardening grant program to help people affected by the 2020 wildfires. The program will provide money directly to home and business owners who receive a grant to help pay for fire hardening of a home or business that was damaged or destroyed in the 2020 wildfires.
- https://www.oregon.gov/bcd/pages/firehardening.aspx
- document.getElementById("eeb-244186-125624").innerHTML = eval(decodeURIComponent("%27%62%63%64%2e%66%69%72%65%68%61%72%64%65%6e%69%6e%67%40%64%63%62%73%2e%6f%72%65%67%6f%6e%2e%67%6f%76%27"))*protected email*
IDA (Individual Development Account) Grants
Matching funds grant for home repair, education, small businesses, home ownership, and more. IDAs are a resource for qualifying Oregonians to leverage the power of their own savings to support self-determined financial goals. Explore the website below to find the local provider specific to your needs.
Energy Trust of Oregon
Oregon Energy Trust provides rebates and incentives for Heating & Air Conditioning, and Solar Systems for rebuilds.
- www.energytrust.org
- (503) 374-1660
- Email: document.getElementById("eeb-965026-129972").innerHTML = eval(decodeURIComponent("%27%6d%68%72%65%70%6c%61%63%65%6d%65%6e%74%40%65%6e%65%72%67%79%74%72%75%73%74%2e%6f%72%67%27"))*protected email*
DISASTER CASE MANAGEMENT
Rogue Food Unites — Disaster Case Management
Rogue Food Unites has recently partnered with the Office of Resilience and Emergency Management and Oregon Housing and Community Services to provide Disaster Case Management services.
- Disaster Case Management phone line — (458) 488-7980
Disaster Case Management (DCM) Hotline
Get connected with a DCM (Disaster Case Manager) to get help navigating recovery needs.
- Call 833-669-0554.
- 24/7
FOOD
Rogue Food Unites
Weekly no-cost Farmer’s Market in Talent, Medford, and Eagle Point! Visit the website for more information.
- Open Saturdays 8:00 AM to 12:00 PM.
- https://1stphoenix.org/food-pantry
MENTAL HEALTH
Lines for Life
Lines for Life offers crisis and peer hotlines as well as peer-led Zoom-based Affinity Groups (Virtual Wellness Groups). Call to get a referral to the best support for you!
- www.linesforlife.org
- 800-273-8255
- 24/7
Jackson County Mental Health Walk-In
Jackson County Mental Health serves community members in crisis at our Health & Human Services building. Walk-in help is available during business hours.
- https://jacksoncountyor.gov/departments/health___human_services/programs_and_services/mental_health/crisis_services.php
- 140 S. Holly St. in Medford, OR
- Mon – Fri 8:00 am – 5:00 pm (the building is closed during lunch from 12 pm-1 pm)
Jackson County Mental Health Crisis Line
If you are having thoughts of hurting yourself or others, please call the 24/7 crisis line.
- This is a free service.
- 541-774-8201
- 24/7 (online referral service)
Rogue Community Health
Rogue Community Health offers Behavioral Health services, along with a full complement of other Medical Care through personalized contact with their own Community Health Workers. Both OHP and private insurance are accepted, with an income-based sliding scale option also available.
Rogue Community Health — Medford Behavioral Health
- 1000 East Main St, Medford, OR 97504
- (541) 500-0977
- Monday – Friday, 7:30 a.m. – 6:30 p.m
Rogue Community Health — South Ashland Behavioral Health
- 2265 Ashland St. Ashland, OR 97520
- (541) 500-0977
- Monday – Friday, 7:30 a.m. – 6:30 p.m.
La Clinica
La Clinica offers primary care, dental and behavioral health services to the community. Serving individuals under Oregon Health Plan, private insurance, and offering an income-based sliding scale option for those without insurance.
La Clinica offers integrated behavioral services to those engaged in their primary care and dental services, and also offers ongoing mental health services to youth ages 5 to 19 regardless of where they access primary care. In addition, they have Community Resource Specialists available to support patients and families in accessing resources when needed.
- www.laclinicahealth.org
- 541-535-6239
- Email — document.getElementById("eeb-591382-843498").innerHTML = eval(decodeURIComponent("%27%74%65%6c%6c%75%73%40%6c%61%63%6c%69%6e%69%63%61%68%65%61%6c%74%68%2e%6f%72%67%27"))*protected email*
- 931 Chevy Way Medford, OR 97504
- Hours — Mon – Fri 8:00 am – 6:30pm for many of their primary care sites
- 9:00 am – 5:00 pm for school-based services
- Please check their website for specific hours
Options for Southern Oregon
Options provides mental health services, with bi-lingual/bi-cultural services also available. Individuals of all ages are accepted with OHP, private insurance, or an income-based sliding scale for those without insurance.
- http://www.optionsonline.org
- 541-476-2373 (can use for all offices)
- 200 Beatty St, Medford
- Hours — Mon – Fri 9:00 am – 5:00 pm
Columbia Care Services
Columbia Care offers mental health services to individuals with OHP, private insurance, as well an income-based sliding scale.
- https://www.columbiacare.org/
- 541-200-2900
CITIZEN/EMERGENCY ALERTS
Everbridge Citizen Alerts
Online Service Everbridge is the free, county-wide citizen alert system for computer and smartphones, giving residents immediate notice of emergencies
PulsePoint
Online Service PulsePoint Respond is a 911-connected app that can immediately inform you of emergencies occurring in your community and can request your help when CPR is needed nearby. Municipalities offering Pulse Point engagement are Jackson County Fire District #5, Medford Fire & Ashland Fire & Rescue.
LEGAL AID
Center for Nonprofit Legal Services
- https://cnpls.org/get-help-now/
- 541-779-7291 or 541-779-7000 (for Seniors)
- Available via phone Monday-Friday 8:30 AM – 12:00 PM & 1:00 PM – 5:00 PM
Construction Contractors Board (CCB)
Report contractor fraud issues—such as changing price on a home after a contract has been signed, or abandoning the job site.
- https://www.oregon.gov/ccb/Pages/Consumer-Tools.aspx#HowToFileComplaint
- (503) 934-2247
- Email – document.getElementById("eeb-259329-78131").innerHTML = eval(decodeURIComponent("%27%63%63%62%2e%69%6e%66%6f%40%63%63%62%2e%6f%72%65%67%6f%6e%2e%67%6f%76%27"))*protected email*
- Video showing how to file a complaint for contractors fraud — https://www.youtube.com/watch?v=bkZs1SvrAIA
Oregon Law Center
Oregon Law Center (OLC) provides free legal help to people struggling to make ends meet on matters related to their homes, livelihoods, medical care and physical safety against domestic violence.
- https://oregonlawcenter.org/how-to-get-help/olc-offices/grants-pass/
- 541-476-1058
- 424 NW 6th St # 102, Grants Pass, OR 97526
Attorney Referral Service
Online referral request & modest means program available. $30 initial consult.
- https://www.osbar.org/public/ris/
- 800-452-7636
- Hours 24/7 (online referral service)
Modest Means Program
Helps moderate-income Oregonians find affordable legal assistance. If you qualify for the program, the Modest Means lawyer will charge you a reduced rate for any additional legal work provided to you beyond the initial consultation. Only available for family law, criminal defense, foreclosure, and rental housing matters at the trial court level (appeals are not covered by the program). The best way to find out if you qualify for Modest Means is to apply.
- https://www.osbar.org/public/modestmeans.html
- 503-684-3763 or toll-free in Oregon at 800-452-7636.
- Hours — 8:00 am to 5:00 pm, Mon-Fri
Oregon Disaster Legal Services
As of July 1, 2023, the Legal Aid Services of Oregon’s Disaster Relief Program is no longer active.
- www.oregondisasterlegalservices.org
- How to appeal your FEMA letter: https://7hq278.p3cdn1.secureserver.net/wp-content/uploads/2020/10/FEMA-Appeal-OR.pdf
Legal Shield
Monthly subscription service to give access to a team of lawyers for various issues.
INSURANCE
Division of Financial Regulation
State assistance for wildfire-related insurance claims.
United Policyholders
Helps to advocate for fire survivors who experience difficulty with their insurance claim.
- www.uphelp.org
- Email: (function(){var ml="o.evl4pagu%0Erh",mi="24610=8",o="";for(var j=0,l=mi.length;j<l;j++){o+=ml.charAt(mi.charCodeAt(j)-48);}document.getElementById("eeb-24758-574965").innerHTML = decodeURIComponent(o);}());*protected email* or document.getElementById("eeb-537906-754148").innerHTML = eval(decodeURIComponent("%27%56%61%6c%65%72%69%65%40%75%70%68%65%6c%70%2e%6f%72%67%27"))*protected email*
ADDICTION
Addictions Recovery Center (ARC)
ARC is a walk-in Clinic offering a wide range of services including Detox, Substance and Gambling Addiction Counseling, Medication, Services, and Domestic Abuse Awareness. Their services can be paid out-of-pocket though scholarships are available to individuals in need.
- http://addictionsrecovery.org/
- 541-779-1282 1025
- E. Main St Medford OR 97504
- Hours M-Fri 8am-3pm
Alcoholics Anonymous, Medford
Free Addiction Recovery Resource Hub for the Rogue Valley
- http://www.medfordareaaa.org/meetings/
- 541-732-1850
- 110 E 6th St Medford, OR 97501
- Hours M-Sat 9am-4pm
Allied Health
Opioid addiction recovery support open to both OHP and private insurance.
- https://www.medfordctc.com/
- 541-705-2258
- 777 Murphy Rd Medford, OR 97504
- Hours M-F 5am-11:30am
Kolpia Counseling
Addiction recovery support accepting OHP, Medicaid, and private insurance.
- www.kolpiacounseling.com
- 541-482-1718
- 607 Siskiyou Blvd Ashland OR 97520
- Hours M-Fri 9am-5pm
OnTrack Recovery Services
OnTrack is accepting new clients for addiction recovery with flexible, needs-based payment plans.
- https://ontrackroguevalley.org/
- 541-772-1777
- 300 W Main St, Medford, OR 97501
- Hours M-Sun 8am-9pm
Options for Southern Oregon (Recovery Program)
Options provides addictions counseling, with bi-lingual/bi-cultural services also available. Individuals of all ages are accepted with OHP, private insurance, or an income-based sliding scale for those without insurance.
- 541-476-2373
- 200 Beatty St, Medford
- Hours M-Fri 9am-5pm
DOMESTIC VIOLENCE/FAMILY SUPPORT
Community Works
Community Works’ Dunn House Project is a free safe place for anyone to stay while learning about options and making a longer-term plan for safety while escaping domestic or sexual violence.
- https://www.community-works.org/need-safe-housing/
- (541)779-4357
- 201 W Main St # 2B, Medford, OR 97501
- Hours M-Fri 8:30-5:00
Family Nurturing Center
Domestic violence recovery support, family & parent education, child development support, preschool.
- (541) 779-5242
- 212 N Oakdale Ave, Medford, OR 97501
- Hours M-Fri 9-5
Maslow Project
Family support center helping low-income & at-risk youth and families with counseling, meals, school support, and more.
- www.maslowproject.com
- (541) 608-6868
- 500 Monroe St, Medford, OR 97501
- Hours M-Fri 10-5
BUSINESS SUPPORT
IDA (Individual Development Account) Grants
Matching funds grant for small business, down payment assistance, or college tuition. Program closed until Fall of 2022.
DOCUMENT REPLACEMENT
A Street Print & Parcel
Free notary for fire survivors.
- www.astreetcopy.com
- 541-552-0505
- 258 A St. #1, Ashland OR 97520
- Hours 10-5 M-F
Oregon Health Authority
Replacement certificates; discount for fire survivors – Birth, death, marriage, domestic partnership, divorce certificates.
- www.oregon.gov/oha/PH/Birthdeathcertificates
- 888-896-4988
- Orders Online — www.VitalChek.com
- General Information — 971-673-1190
SSA
Replacement social security card
- www.ssa.gov
- 800-772-1213
OTHER
Help Now! Advocacy Center
Advocacy specializing in dispute resolution with businesses, governmental agencies or other individuals. Utility shut-off negotiation. Disability benefit assistance. Goodwill vouchers available. Walk-ins Mon-Wed, or call for an appointment.
- http://www.helpnowadvocacy.org/
- 541-732-1911
- 33 N Central Ave St 317, Medford 97501
- Hours M, Wed & Th 10am-4pm CentE
211 Info is a community-based nonprofit organization funded by state and municipal contracts, foundations, United Ways, donations and community partners in Oregon and Southwest Washington. 211info empowers Oregon and Southwest Washington communities by helping people identify, navigate and connect with the local resources they need.
