Get Help

Ways to Get Help

The best way to get help with your recovery is to speak to a Disaster Case Manager. They have access to the latest news on grants, incentives, flexible funding, and options for all your unmet needs.

How do I sign up to talk to a Disaster Case Manager?

  1. If you completed a Needs Assessment interview between July 2021 and January 2022, you are already on the list for a Disaster Case Manager! 
  2. If you are in the Loring (formerly the Ramada Inn), Roxy (formerly the Econolodge), Merrick (formerly the Inn at the Commons) or the Redwood Inn and your rent is coordinated through ODHS, you are already or soon will be on the list for a Disaster Case Manager. 
  3. Call 2-1-1 or the Oregon Wildfire Hotline 833-669-0554 if you still need to be added to the wait list for a Disaster Case Manager!
  4. Wait times to be contacted by a DCM vary. Please continue working with ACCESS to secure housing, or with Unete, Zone Captains, United Way, Rogue Climate, Rogue Action Center, LTSST, and other community groups in the meantime. 

Would you like us to contact you?

Types of Assistance

Help is here.  Contact the JCC LTRG at

The JCC LTRG provides assistance for damage or loss that is a result of the Almeda or South Obenchain wildfires, and the range of services will be based on available resources. Please see our Eligibility section below to review factors that may impact the level of services or aid that may be available to an applicant.

The JCC LTRG may provide assistance that is less than the total loss or damage. In cases where repair or related construction is involved, the JCC LTRG will take prudent measures to ensure the ability to complete planned tasks with available resources before beginning any work.

JCC LTRG Committees may be able to address one, several, or many, of the following issues based on an individual case and available resources:

  • Case management services
  • Mental health services
  • Outreach services
  • Referral to other private and governmental resources
  • Temporary rental assistance
  • Temporary mortgage assistance
  • Temporary utility assistance
    Provision or purchase of essential appliances, including refrigerators, freezers, stoves, furnace unit, washers, dryers, microwaves, small appliances
  • Provision of essential used furniture and other household goods
  • Provision or purchase of essential computer equipment necessary for children’s school or operation of home-based income-producing activity
  • Purchase or provision of clothes and new shoes
  • Purchase or provision of essential items for children, such as school supplies, bicycles, recreation and sports equipment
  • Purchase or provision of essential used automobile necessary for medical transportation, work, school transportation or home-based income-producing activity (not to exceed $9,999.00)
  • Purchase or provision of essential equipment for home-based income-producing activity
  • Repair to household systems, such as electric, plumbing, heating and cooling
    Structural repairs needed to ensure safe, sustainable and stable housing
  • Reconstruction
  • Cleaning
  • Purchase or provision of goods and services necessary for mitigation and prevention of future loss
  • Payment of medical expenses not covered by insurance or other sources of reimbursement
  • Provision of other essential goods and services necessary for an individual or family’s recovery, not already specified.
  • Help with referrals to private and government resources
  • Repair or replacement of primary homes
  • Repair or replacement of personal property
  • Loss of livelihood: tools, equipment
  • Temporary housing needs, rental assistance, utility assistance
  • Health related issues
  • Other compelling needs
  • Volunteer resource connections for debris clean up & rebuilding

Disaster Case Managers

Help is here.  Contact the JCC LTRG at email

We invite primary home owners, renters, mobile home owners, manufactured home owners, RV owners and undocumented residents of Jackson County that were impacted by the 2020 wildfires to contact us to discuss options and resources. Disaster Case Managers would like to talk with you.

Disaster Case Managers educate all involved communities, identify needed resources, and address diverse needs of the impacted population. Disaster Case Managers listen to, support, investigate, educate, care for, and advocate for affected families throughout their long road to recovery. Disaster Case Managers also develop individual recovery plans to guide affected individuals throughout their recovery process.

If you are a survivor of the 2020 wildfires in Jackson County and need help, please fill out the “Need Assistance” questionnaire above.

Eligibility for Assistance

Help is here.  Contact the JCC LTRG at email

The JCC LTRG is here to support you with many different services.  However, your case must be brought before the JCC LTRG by an assigned Disaster Case Manager that will help you develop your Recovery Plan.  The Disaster Case Manager will help the JCC LTRG your eligibility, which includes:

  • The disaster caused a serious, unmet need. It is something that the survivors cannot meet for themselves.
  • The Unmet Need may be loss of housing, household goods, or an injury.
  • The Unmet Need may be caused by stress.
  • The Unmet Need is NOT a pre-disaster condition.
  • The Unmet Need is NOT an ongoing social issue.
  • The Unmet Need is not supposed to be an upgrade to the client’s living condition before the storm; however, this may happen in rebuilding in order to provide safe, secure, sanitary, and appropriate housing.

The Unmet Need will be confirmed by the survivor, verified by a disaster case manager, and agreed upon by the JCC LTRG Executive Committee.

Criteria for Service

Help is here.  Contact the JCC LTRG at email

  • Damage must be related to the Almeda or South Obenchain wildfires.
  • Homeowners must have applied to Federal Emergency Management Agency for assistance. * Exceptions will be considered on an individual basis.
  • Homeowners who refused Small Business Administration assistance are ineligible for JCC LTRG assistance. * Exceptions will be considered on an individual basis.
  • The JCC LTRG’s repair, rehab and rebuild services are provided to owner-occupied primary residences in Jackson County.
  • Applicants must provide financial records of income and expenses, assets, assistance received and receipts for disaster assistance that has been spent.
  • The JCC LTRG works to make homes safe, secure and sanitary and addresses unmet needs, not wants.
  • Disaster Case Managers serve only as advocates for applicants. There is no assurance of services to be provided or implied.
  • Priority is given to low-income households, single parents, and those who are disabled or elderly or have other extenuating circumstances.
  • Assistance is based on the needs of applicant and the availability of volunteer and financial resources.
  • The JCC LTRG reserves the right to determine the assistance method. Final decisions to provide or deny assistance are certified by the JCC LTRG Executive Committee.

Emotional and Spiritual Care

Help is here.   Contact the JCC LTRG at email

The physical impacts of the Almeda and South Obenchain wildfires are obvious. Much less obvious are the emotional and spiritual impacts of the wildfires. Stresses from the loss of housing, possessions, cherished memories, employment, a sense of community, a sense of security must be dealt with. Frequently, those one might turn to for support may be dealing with the same stressors and not be in a situation to help relieve the pressure. The Emotional and Spiritual Care Committee was formed to help relieve this pressure. Church pastors, trained lay people, and mental health practitioners are available to assist you through these difficult times. Whenever possible, support will be aligned with your cultural and religious preferences. Our focus is on supporting YOU and helping you deal with the stressors in your life – not changing your beliefs. All conversations will be held in the strictest confidence between you and your counselor.

If you are having thoughts of hurting yourself or others,
call the 24/7 crisis line at 541-774-8201.
Emotional and Spiritual Care Resources
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